Part 7: Control System Design

Introduction

In this article, I would reintroduce the Harvest Manitoba, where I have been a member since my arrival at Winnipeg. Harvest Manitoba is a cooperative network of free food distribution sites and food banks that serves the province of Manitoba, Canada.

By gathering and giving food to people and families in need, the food bank is committed to battling the hunger within the Manitoban community. They collaborate with local communities, organisations, and volunteers to collect extra food and supplies, which are subsequently given to people who are struggling to feed themselves. Their goal is to help families and individuals in need of emergency food while simultaneously addressing the causes of food insecurity via community engagement, advocacy, and education.

Forms of Control Systems

1. Output Control:

Output control focuses on setting specific performance targets and evaluating the results achieved. This type of control system could be the most suitable for a food bank when the primary goal is to efficiently distribute a certain quantity of food to a specific number of individuals or families within a given time frame. The food bank could set output targets, such as the number of food packages distributed per week or the percentage increase in beneficiaries served over a period.

2. Behavioural Control:

Behavioural control emphasizes the guidelines, procedures, and rules to direct and shape the behavior of employees or volunteers. It is suitable for the food bank's goal of maintaining a consistent and ethical approach in its operations. By establishing guidelines, procedures, and rules, the food bank can ensure that all employees and volunteers act in alignment with the organization's values and treat clients with respect and compassion.

3. Clan control

Clan control relies on shared values, norms, and a sense of community within the organization. It emphasizes collaboration, teamwork, and a supportive work environment. Clan control could be also suited for the food bank as they operate within a close-knit community and rely heavily on the volunteers and community involvement. Fostering a positive and supportive culture can lead to increased volunteer engagement and commitment to the food bank's mission.

Conclusion

The three forms of control systems are all suitable for the Harvest Manitoba. The key is to keep the balance between achieving organizational goals and maintaining a positive and effective work environment.

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